Support request Get technical support for your physical security products Support portal Please make sure that an active SMA (support and maintenance agreement) is in place for the installation you need assistance for! To create a tech support case for Octave’s physical security products please use our: Support portal Please note: All support cases must be submitted through the support portal, beginning March 1, 2026. Do not send emails to the old product-specific support email addresses after this date, as they are no longer monitored and will not create a support case.
